Table Of Content
Our practice mode uses virtual money so you can get to know our casino games on board when the ship’s casino is closed. Raise the stakes and even place wagers on sporting events with the Ocean® Sportsbook feature. Don't forget to bring along your dancing shoes, because Princess has several dance venues and live entertainment to get you into the swing of things. Just check JourneyView® activities timeline in the MedallionClass® app for show times and places to give your partner a whirl.
Call the Princess Cruise Customer Service
Clergy traveling as Guests onboard our vessels are welcome to conduct services while sailing. They should leave their name, cabin number, and services offered at Guest Services and they will be contacted by a member of the Cruise Director's Staff. Approval of services will be made based on schedule suitability, appropriate onboard supplies, etc. Please bring your Letter of Celebret or Letter of Good Standing with you to provide to the onboard staff.
Sea Emerald
There is no need to visit Guest Services to settle your account. American Express/Optima®, Diners Club/Carte Blanche®, Discover® Network, the JCB Card®, MasterCard® and Visa® are also accepted. Those paying by traveler's checks or cash will be required to leave a cash deposit with the Guest Services staff at the beginning of the cruise. Take advantage of our onboard laundry, press-only and professional cleaning service for a nominal fee.
MedallionClass® On All Ships!
Movies Under the Stars lights up your life - day and night. Fill every day with a wide variety of exciting onboard activities from basketball to table tennis to trivia. Watch a culinary demonstration, enjoy wine tasting, or join in games by the pool. Our ships have all the amenities you need for a real vacation, one where you can recharge and reconnect with loved ones.
Another Sailing Cancelled for New Princess Cruises Ship - Cruise Hive
Another Sailing Cancelled for New Princess Cruises Ship.
Posted: Wed, 14 Feb 2024 08:00:00 GMT [source]
For Guests with Limited Mobility
Princess Cruises Travel Agent Resources - Travel Market Report
Princess Cruises Travel Agent Resources.
Posted: Fri, 13 Jan 2023 08:00:00 GMT [source]
From 10PM – 1AM, we offer group babysitting in the centers for kids ages 3-11 for $5 per child per hour. Call PRINCESS to reserve ahead of time, or request one from your cabin steward once on board. Our pools and sports courts are both child- and family-friendly spaces to be experienced together. Several countries require special documentation for children traveling with only one parent or with neither parent, and these requirements can change without notice.
Show lounges, dining rooms and all food services areas on board all Princess ships are non-smoking. As a safety precaution, guests are reminded to properly dispose of cigarettes, cigars and pipe tobacco, which are never to be thrown overboard as this may be sucked back into the ship and cause fires. You can advise us of your special occasion directly through the MedallionClass® app.
Support Request
Callers may reach the ship by using the international operator and providing the ship's name, ocean code and telephone number as listed below. Phone and fax numbers vary depending on your ship and the actual region. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. If you need help with any problem, please contact us through this form. This guide on how to solve a customer service problem will help you resolve most problems with the company.
Luxuriate in Our Largest-ever Thermal Suite
All charges will be conveniently billed to you by your mobile device provider. Dine when and how you want with this new offering that lets you customize every aspect of mealtime. Every cruise also features a great selection of recent hit feature films for your viewing pleasure. On all ships, guests can also experience Movies Under the Stars®, our 300-square-foot outdoor movie screen and watch the latest films, sporting events and concert videos - all from a comfortable deck chair.
Casual Dining Venues
Typically, airlines are able to arrange alternative flights at the airline counter for passengers to continue with their travel to the point of embarkation. It is the airline’s responsibility to make alternate flight arrangements resulting from a delay or cancellation. To provide greater peace of mind while you're away from home, give friends and relatives the following information on how to telephone you. Contact your phone company directly for rates, your phone company will charge you directly for calls made to the ship. When calling, please include guest name and stateroom number to ensure quick delivery.
You or your travel consultant must advise Princess in writing of any special diet, allergies or medical needs. Requests must be received no later than 35 days prior to departure for cruises to Alaska, Canada/New England, Caribbean, Hawaii, Mexico, Panama Canal and Coastal Getaways. For all other cruises, requests must be received no later than 65 days prior to departure. Once onboard, please check with the Director of Restaurant Operations to confirm your request. When registering for our Camp Discovery youth and teen programs, let our youth staff know of any medical, special needs and/or allergies, and we will make every effort to accommodate them. Please be advised that youth staff may not offer one-on-one supervision or administer medication.
Cell phonesOf course you also have the possibility to use your cell phone on board. Every Princess ship is equipped with an advanced cellular network. This network allows you to send as well as receive voice calls, text messages and data services on your personal mobile device. Mobile device service is available to you when the ship is at sea, in international waters and in other areas where such use is permitted. All charges are conveniently billed to you by your mobile device provider.
As balconies are a hallmark of Princess Cruises, we believe it is important to keep this peaceful space clear of smoke. Violations to this policy will result in a $250 fine for each occurrence, which will be charged to the guest’s stateroom account. Keeping with the global trend toward more restrictive smoking policies and honoring the wishes of our guests, we feel this enhances our onboard experience. Each stateroom has other luxuries for your convenience, such as a private safe and refrigerator. In addition, each room is equipped with a 110-volt, 60-cycle alternating current (AC) with standard U.S. plug fittings. Please ask your stateroom steward to check your appliances for suitability before use if you have any questions.
For your convenience, Princess vessels have self-service launderettes where washers, dryers and laundry products are available for a negligible charge. Please note that irons/ironing boards are available in the self-service laundry rooms. Ironing and using personal clothes steamers are not permitted in any stateroom. Although rare, on certain itineraries environmental regulations relating to the consumption of water may impact the operating hours of the launderettes. Choose from a selection of our Celebration offerings, with extra touches like stateroom decorations, flowers, wine and champagne.
Any situations requiring medical assistance can be reported to the Medical Department at any time by dialing 911 or through the Purser’s Desk. Stateroom Smoking Policy Princess Cruises prohibits smoking or vaping of all types, including e-cigarettes, in guest staterooms and balconies. This reflects the preferences of a vast majority of our guests who value having their primary living space (both stateroom and balcony) smoke-free.
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